Support
At Alternative Consulting Solutions, we know you are busy and we make every attempt to give you the most flexible support available.
Residential Customers
For your convience we offer the ability to schedule an appointment on-line. You will be able to select the time and the service you are interested in. If your support request is for a Remote Service, an ACS technician will contact you via phone at your scheduled appointment time to verify your service request. They will then, with your permission, connect via a remote control session in order to triage your issue and resolve your problem. If you schedule an on-site appointment, a technician will call you to verify your appointment within one (1) business day, prior to coming out. If you need more immediate attention, you may call our 800 number and speak to a technician.
Business Customers
If you are a new customer, please use the "Contact Us Now" button to the right to access our contact form and an associate will get back to you shortly. If you are an registered customer you can access our Work Order Tool for an up-to-date status on your open trouble call, or you can always contact your support engineer directly via phone.
